Support

It helps to include your Mac's and iPad's system versions, and the logs in ~/Library/Logs/Trunnion on your Mac (addin.log and helper.log).

The iPad can't find my Mac

Check that the iPad and the Mac are on the same network.
Check that Fusion is open with the add-in running: Utilities › Add-Ins › Scripts and Add-Ins should list Trunnion as running. If it isn't there, install it and reopen Fusion.
On the iPad, allow Local Network access: Settings › Privacy & Security › Local Network › Trunnion.
If your Mac's firewall is on, allow incoming connections for trunnion-helper.

The iPad app needs a newer add-in. Download it, install it, then quit and reopen Fusion. The iPad connects again by itself.

Your Mac's add-in is newer than the iPad app. Update Trunnion from the App Store.

Tap Pair and type the new code your Mac shows. This happens after reinstalling the app, or when pairing on the Mac was reset.